Phone, Tablet, and Laptop Repairs To You
How it works:
- Make a booking by calling us on 1800 DR BOOM (372 666), sending us an email at firstname.lastname@example.org or use the Contact Us Form to confirm pick up time and location.
a. Must provide
i. Full Name
ii. Pick Up / Drop Off Time and Address
iii. Contact Number
iv. Email address
v. Device Brand & Model
vi. Issue with device
- Have your device ready in a zip locked bag.
- A Team Member will arrive and pick up your device.
- Our senior technician will call you with a quote and payment method.
a. Cash (Minimal Change carried)
b. Card (Only available in selected areas)
c. Online Payment (via email)
- After the device has been repaired you will receive an invoice via email.
- Device is delivered back to you.
Terms and Conditions
- Pick up location must be within a 20km radius of our stores.
- Phones must be contained in a Zip Locked Bag for pick up.
- Customers must present their senior card to redeem the Senior Discount.
- Service is available 7 days a week (Monday - Sunday). Same Day Pick Up must be booked before 4pm.
- If the quote is rejected a $40 assessment fee will be charged.
- Full payment must be confirmed before the device is returned.
- Customers must be present at the arranged drop off location and time to accept delivery.
- Turnaround for repairs is subject to:
a. Parts availability
b. Time taken for customer acceptance / rejection of quote