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  • Home
  • Repairs
    • Repairs To You
    • Phone and Tablet Repairs
  • Shop Now
    • Audio
      • All Audio
      • Headphones
      • Headsets
      • Speakers
    • Phone Cases
      • All Phone Models
      • Apple iPhone
      • Samsung
    • Screen Protectors
      • Nano-Silicone
      • Tempered Glass
    • Airpod Cases
    • iPad Cases
      • iPad 2018
      • iPad 2017
      • iPad 10.2
      • iPad Pro 10.5
      • iPad Pro 11
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    • Tablet Covers
      • Microsoft Surface Book
      • Microsoft Surface Go
      • Microsoft Surface Laptop
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    • Chargers & Cables
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  • About Us
    • Our History
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    • Our Vision
    • Our Values
  • FAQ
  • Stores
  • Contact Us
Home › FAQ

FAQ

Popular Questions

  • Which countries do you ship to?
  • Which brands are exclusive to Dr Boom Communications?

 

Mobile Repairs

  • How long will it take to repair my device?
  • How long is the warranty on my repaired device?
  • What if a different part of my repaired device breaks?
  • If I supply my own spare parts, can you repair my device?
  • Can you sell me spare mobile parts?

 

Products

  • My product is faulty. What should I do?
  • What if I can't make it back to the store to have my product assessed?
  • My product has been sent for assessment. How long does this usually take?
  • Can you sell me spare mobile parts?
  • The product I want is out of stock. What should I do?

 

Screen Protectors

  • Can you put the screen protector on my device?

 

Refunds and Exchanges

  • Why can't I get my refund immediately?
  • What if I change my mind and want to refund the product?

 

 HAVE A QUESTION?

Click here to email our team!

 

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