Privacy Policy | Dr Boom Communications Phone Repair & Accessories

Privacy Policy

This Privacy Policy outlines how Dr Boom Communications (“we,” “us,” “our”) complies with the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth) regarding the collection, use, disclosure, and management of personal information.

1. Collection of Personal Information

We collect personal information that is necessary for the provision of our products and services. This information may include your name, contact details, payment information, and purchase history. We only collect information by lawful and fair means.

2. Use of Personal Information

The personal information we collect is used to provide you with the products and services you have requested. This includes processing orders, facilitating payments, and delivering products to you. We may also use your information for customer support, communication, and to improve our services.

3. Disclosure of Personal Information

We may disclose your personal information to third parties, such as payment processors, delivery services, and marketing partners, to fulfil our obligations to you. We take reasonable steps to ensure that these third parties comply with privacy laws and protect your information.     

4. Security of Personal Information

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no online data transmission or storage can be guaranteed as completely secure.     

5. Access and Correction

You have the right to access the personal information we hold about you and request corrections if needed. To access or correct your information, please contact us using the contact details provided below.

6. Complaints

If you believe we have breached your privacy rights or mishandled your personal information, please contact us using the details below. We take privacy complaints seriously and will respond in a reasonable time.

7. Marketing Communications

We may use your personal information to send you marketing communications about our products, promotions, and offers. You can opt out of receiving these communications at any time by using the unsubscribe link provided in the email.

8. Changes to Privacy Policy

We reserve the right to update our Privacy Policy as necessary. The most current version will be available on our website, and any substantial changes will be notified to you.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please visit our website  OR contact our privacy officer:

Tracy McCartney


Unit 2/56 Buffalo Rd Gladesville, Australia NSW 2111

By interacting with us or using our services, you acknowledge that you have read, understood, and consent to the practices described in this Privacy Policy. This Privacy Policy is effective as of 1st of September 2023.