Phone Not Charging? Here’s Why | Dr Boom Communications
Top Reasons Your Phone Isn’t Charging
  • 02 April 2024

Top Reasons Your Phone Isn’t Charging

Have you ever plugged your iPhone or Android phone into the charger and found to your dismay, that it just won’t charge? It is a common issue that can be incredibly frustrating, especially when you rely on your device for daily tasks. As a phone repair expert, we’ve seen a fair share of phone-not-charging issues, and we’re here to share some insights into why this might be happening and how you can fix it.

Reason #1: Inefficient Power Source 

Before diving into more complex troubleshooting, let’s start with the basics. Ensure that your power source is working correctly by plugging in another device. If the alternative device charges without issue, your power source is likely fine. 

Reason #2: Faulty Cable or Adapter

Examine your charging cable and adapter for any visible signs of damage. Frayed cables or bent adapters can prevent proper charging and may need replacing. You may have to order a new power cable or adapter online

Does your phone start charging and suddenly stop when you plug it in? The culprit is still probably a faulty cable or adapter—even if it doesn’t have noticeable damage. Try a different cable, adapter, charger, and phone until you identify which one is causing the issue. If your adapter or cable doesn’t cause the problem, there may be something else wrong with your phone. Otherwise, just replace your faulty cable or adapter with something certified to work with your iPhone, Samsung or Google Pixel.

Reason #3: Dirty or Obstructed Charging Port

Phone not charging when plugged in? Your charging port could be dirty or obstructed. Lint, dust, and debris can accumulate in the port over time, preventing the charging cable from making a secure connection. Power off your device and inspect the port with a flashlight. If you notice any build-up, gently clean it with a toothpick or a small brush. However, do it with immense care. You should be careful not to damage the delicate pins inside the port.

Moisture or water in the charging port can also prevent charging and may cause corrosion if not addressed. Drying out the port thoroughly before charging is crucial.

Reason #4: Poor Battery Health

“Why is my phone not charging properly even if I have a functional cable, adapter and charging port?” If that’s your question, try to look for other possible causes.

Battery health is another critical factor to consider. Over time, batteries degrade and lose their ability to hold a charge effectively. If your device is older, the battery might be the issue. Many smartphones have built-in tools to check battery health, so take advantage of these features to assess whether your battery needs replacing.

Apps running in the background can also consume battery power excessively and affect charging. Closing unnecessary apps or performing a factory reset (after backing up data) can help mitigate this problem. 

Reason #5: Physical Damage

Any physical damage to the phone, such as from dropping or water exposure, can affect internal components, including the battery and charging port, leading to charging issues. So, if your iPhone or Samsung phone is not charging properly after it has been dropped to the floor or water, it’s time to bring it to a phone repair shop.

Reason #6: Software Glitches

Sometimes, the problem isn’t hardware but software. A glitch in the system can prevent your phone from charging correctly. Reboot your phone to see if that resolves the issue. If not, consider updating your device to the latest software version, as updates often include bug fixes that can resolve charging issues.

Reason #7: Incompatible Charger

Using a charger not designed for your phone can lead to serious problems. Chargers come with different power outputs, and using one that’s too weak or too strong for your device can cause slow charging or even damage. Stick to the charger that came with your phone or is compatible with your device.

Reason #8: Extreme Temperatures

Phone not charging? Whether you’re using an iPhone or Samsung, extreme temperatures can affect your phone’s ability to charge. Both hot and cold conditions can impact battery performance. Avoid leaving your phone in direct sunlight or a cold car for extended periods, and try to charge your device in a temperature-controlled environment. 

Using your phone heavily while charging can lead to slower charging times and may also heat up the phone. That can further reduce charging efficiency. So, as much as you can, avoid using your iPhone, Google Pixel, or Samsung phone while charging. 

When to Seek Professional Help

If you’ve explored all the above reasons and your phone still won’t charge, it might be time to seek professional help. A certified mobile phone repair technician in one of Dr Boom Communications’ stores can diagnose the root cause, which could range from a faulty charging port to a damaged motherboard. 

Pay us a visit if your phone is not charging properly. We have stores in Melbourne CBD, Sydney CBD, Doncaster, Westfield Bondi, and more locations across Australia. 

Find your nearest store today.